Frequently Asked Questions
Can i see a preview of my card?
Yes! – Every new order will be checked before the production starts.
You will get a preview of your design in an email and have to confirm it.
How long is the delivery time?
Depending on other open orders we suggest to calculate with a delivery time of 2-3 weeks.
This can be less, but also more! When there are no other orders we can even get cards ready to ship within 48 hours.
The delivery takes to long – any other option?
If you have an urgent order and you are afraid that your cards will not be ready right in time, please get in contact with your PMB contact.
They will send you some cards in the meanwhile!
Can i use the cards in other locations?
NO! – Every PMB-owner has to set a password for the cards and this prevents that cards can be used at other locations.
If you own two bars, you can run both with the same password and cards will be activated for both bars then.
What do i have to do with new cards?
When you get new cards, you have to “integrate” them into you system by changing the card password of the card with your Charger Software!
The cards are empty when you get them, so leave the old password empty, click next, and activate all your cards for your system!
Now you can create every type of card you want for your system!
Are the cards reuseable?
Yes! – Your cards are 100% reuseable.
As long as you customer gives you the card back, you can balance the card and create a new one for the next customer!
Is there another payment option instead of PayPal?
NO! – for all our safety we just accept PayPal! You can use PayPal with all common credit cards and bank accounts!
I placed a wrong order – Can i get my money back?
Basicly NO! – Every design is printed individually for each customer and we can not reuse the cards anymore!
If you have ordered PMB standard cards, it is possible!