Frequently Asked Questions
Which type of card (chip) do i need?
There are two types of different chip technologies in our cards.
First: Desfire EV1 2K – Those cards are high secured and can save data also on the cards. They are used for an “offline system”, which means that every screen or card can work indepented of any online server or cash system.
Second: Mifare Classic 1K – Those cards are cheaper, but can only be used with an “online system”, which means that you always have to have a powered up network for all your clients and cash systems. There is no data saved on the cards, so they get everything from the system.
Important: If you are not sure which type of card works with your system, get in contact with your PMB distributor and ask what you need!
Can I see a preview of my card?
Yes! – Every new order will be checked before the production starts.
You will get a preview of your design in an email and have to confirm it.
How long is the delivery time?
Depending on other open orders we suggest to calculate with a delivery time of 2-3 weeks.
This can be less, but also more! When there are no other orders we can even get cards ready to ship within 3 days.
The delivery takes to long – any other option?
If you have an urgent order and you are afraid that your cards will not be ready right in time, please get in contact with your PMB contact.
They will send you some cards in the meanwhile!
Can I use the cards in other locations?
NO! – Every PMB-owner has to set a password for the cards and this prevents that cards can be used at other locations.
If you own more than one location, you can run the cards with the same password and cards will be activated for both bars then.
What do I have to do with the new cards?
When you get the new cards, you have to “integrate” them into you system by changing the card password of the card with your Charger Software!
The cards are empty when you get them, so leave the old password empty, click next, and activate all your cards for your system!
Now you can create every type of card you want for your system!
Are the cards reuseable?
Yes! – Your cards are 100% reuseable.
As long as your customer gives you the card back, you can balance the card and create a new one for the next customer!
Is there another payment option instead of PayPal?
NO! – for all our safety we just accept PayPal! You can use PayPal with all common credit cards and bank accounts!
I placed a wrong order – Can I get my money back?
Basicly NO! – Every design is printed individually for each customer and we can not reuse the cards anymore!
If you have ordered PMB standard cards, it is possible!